1. Introduction
At ProTech Smart Technologies ("ProTech", "we", "our", or "us"), we are highly committed to protecting the privacy and security of your personal data. This Disclosure Text has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and, where applicable, the General Data Protection Regulation ("GDPR") to inform our visitors and users regarding how we process their personal data.
By requesting a demo, completing communication forms, or using our services on our website, the personal data you share is processed strictly within the limits and in accordance with the procedures defined by law.
2. Data Controller
Under the KVKK and GDPR, your personal data is processed by ProTech Smart Technologies, acting in the capacity of data controller, established in Turkey. We have implemented all necessary technical and administrative security measures to ensure that your personal data is stored securely and to prevent any unauthorized access.
3. Processed Personal Data
The following categories of personal data are collected and processed during your visit to our website and upon submission of our contact or demo forms:
- Identity Information: Name, surname.
- Contact Information: Email address.
- Professional Details: Industry sector, or the products/services you are interested in.
- System & Security Details: IP address, Web browser type (User-Agent), and system transaction logs recorded automatically during your website visit.
4. Purposes of Data Processing
Your collected personal data is processed based on the conditions specified under the KVKK and GDPR for the following purposes:
- To provide, manage, and optimize our AI-powered visual generation and digital creative studio services,
- To evaluate and conclude your demo requests and contact queries, and communicate with you accordingly,
- To carry out customer relationship management processes, responding to your questions and feedback,
- To enhance our service quality, optimize website performance, and maintain system security,
- Where you have given explicit consent, to send you marketing newsletters, product announcements, and promotional offers.
5. Data Transfers
For the fulfillment of the processing purposes mentioned above, your personal data may be shared with or transferred to the following parties, in compliance with data transfer regulations:
- Infrastructure providers and database hosting services necessary to host and operate our digital platforms,
- Authorized public institutions, bodies, and regulatory authorities to satisfy legal obligations or respond to formal court orders,
- Domestic and international analytics and technology partners used to evaluate and audit service quality.
6. Methods and Legal Basis for Processing
Your personal data is collected via digital forms, system logs, and cookies automatically or semi-automatically. The legal bases for processing your data include:
- Performance of a contract: Managing communication and fulfilling demo and service requests,
- Compliance with a legal obligation: Retaining security logs and traffic records required by local and international legislations,
- Legitimate interests: Enhancing our website, protecting security, and resolving technical bugs,
- Consent: Opt-in newsletter subscription, promotional messages, and optional advertising/tracking cookies.
7. Your Rights
Under Article 11 of the KVKK and GDPR, you have several rights regarding your personal data:
- Right to learn whether your personal data is being processed, and request information if processed,
- Right to learn the purpose of processing and check if it is used appropriately,
- Right to know the third parties to whom your personal data is transferred domestically or internationally,
- Right to request correction of incomplete or inaccurate data,
- Right to request erasure or destruction of your personal data under legal terms,
- Right to object to decision-making processes based solely on automated processing that produce legal or significant effects,
- Right to request compensation for damages arising from unlawful processing of your data.
8. Contact Us and Applications
To exercise any of the rights listed above, you can submit your written request containing your identification information and details of your request to our data protection team via the following contact channels.
Contact Information
Email: info@protechcoder.com
Address: ProTech Smart Technologies, Istanbul, Turkey
For verification purposes, please include your full name, signature, country of residence, contact address, and your request details clearly. Requests will be evaluated and answered within 30 days free of charge.